Overview
Here is a clear and customer-friendly Return and Refund Policy for your website NB Spices:
🔄 Return & Refund Policy
Effective Date: [Insert Date]
Website: www.nbspices.com
Company: NB Spices
At NB Spices, we are committed to delivering high-quality spices and ensuring a satisfying shopping experience. Please read our Return and Refund Policy carefully before making a purchase.
✅ Return Policy
Due to the perishable and consumable nature of our products, we only accept returns under the following conditions:
- You received damaged, expired, or wrong items.
- The issue is reported within 48 hours of delivery.
- The product is unused, unopened, and in its original packaging.
To request a return, please email us at support@nbspices.com with:
- Order ID
- Photos of the received product
- Brief description of the issue
💵 Refund Policy
Once your return request is approved and the item is verified, we will issue a full refund through your original payment method.
Refund Timeframe:
- Refunds are processed within 5–7 business days after approval.
- In case of delays, please check with your bank or payment provider.
Note:
Shipping charges (if any) are non-refundable unless the error was on our side.
🚫 Non-Returnable Items
We do not accept returns or offer refunds for:
- Products that have been opened or used
- Products without original packaging
- Orders reported after the 48-hour window
- Custom or bulk orders
📦 Damaged or Wrong Orders
If you receive a damaged package or wrong item, we will replace the product free of charge or provide a refund—whichever you prefer.
📩 Contact Us
If you have any questions regarding our Return and Refund Policy, please contact us:
📧 Email: support@nbspices.com
📞 Phone: +91-08906200866
🌐 Website: www.nbspices.com
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